FAQs
Your beauty questions, answered.
We believe in honest, transparent beauty. From our cruelty-free promise to our gentle, paraben-free formulas, here’s everything you need to know about our products, your orders, and how we bring beauty to life—right here in Egypt.
Are your products cruelty-free?
Yes! All our products are proudly cruelty-free. We never test on animals at any stage of our production process.
Do your products contain parabens?
No. All our formulations are 100% paraben-free, ensuring they’re gentle and safe for your skin.
Are your products suitable for sensitive skin?
Absolutely. Our products are carefully formulated to be gentle, making them suitable for sensitive skin types. However, we always recommend doing a patch test before first use.
Where are your products made?
All our products are made with love in Egypt, using high-quality ingredients sourced from trusted suppliers.
Do you ship internationally?
Currently, we only offer shipping within Egypt. We’re working on expanding our reach, so stay tuned for future updates.
How can I place an order?
You can place an order directly through our website or by contacting us via our social media pages.
How long does delivery take?
Orders typically arrive within 2–7 business days, depending on your location within Egypt.
Are your products dermatologically tested?
Yes, our products undergo dermatological testing to ensure safety and effectiveness.
Do you offer returns or exchanges?
We accept returns or exchanges for unopened, unused products within 14 days of purchase. Please see our Returns Policy for more details
Are your products safe to use during pregnancy or breastfeeding?
Many of our products are safe, but we recommend checking the ingredient list and consulting your doctor to be sure.
